
Social Media
#FairKitchens by UFS
Championing a healthier culture within the hospitality industry with UFS
2M
Impressions across channels
63K
Engagement across channels
103%
Increased engagement rate
Brief
To strengthen the position of #FairKitchens — a UFS purpose-led initiative — as an unmissable social movement to create a healthier culture that challenges industry norms within the hospitality industry.
Solution
A revitalised digital content strategy that positions the brand as an authentic change agent, educates the target audience, and inspires stakeholder buy-in through powerful storytelling.

What We Did
We use social listening and regular research sessions — tapping into a network of over 250 chefs and industry professionals in the process — to discover the topics and pain points we should focus on. Based on our findings, we craft and publish a wide range of content across Facebook, Instagram and LinkedIn, including videos, memes, and infographics as well live virtual events, all of which we optimise for maximum performance.
Result
In just one year, #FairKitchens has seen a dramatic increase in audience engagement, with audiences not only leaving thoughtful comments and sharing their own experiences, but also reposting the content which gets the brand out authentically. Social participation is a critical outcome for the initiative.